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Terms and Conditions

This website is operated by Pharmacentric Ltd. Throughout the site, the terms “we”, “us” and “our” refers to Pharmacyoutlet.co.uk (“the website”). The website reserves all the right to add, delete or change these terms and conditions because of frequent changes in technology and applicable law. You should check these terms and conditions from time to time for such changes. Please read it carefully before accessing or using our website. Your access to and use of the website is subject to these terms and conditions and your access and use of this website constitute your acceptance to the following terms, conditions and disclaimers contained herein.

  1. We reserve the right to vary or remove the website or any part of it at any time without notice to you and you confirm that we will not be liable to you for any such variation or removal and your continued use will constitute your acceptance to any such variation.
  2. The contents of this web site are directed solely at those who access the site from the UK. Your access and use of this web site and any purchase by you on this website of any products is governed by English Law and will be deemed to have taken place in England and subject to the exclusive jurisdiction of the English courts. Risk and title in the products will pass to you when they are dispatched by us to you, from the UK, and you acknowledge and accept responsibility to comply with any restrictions concerning the receipt and use of any products by you.
  3. For being registered with our site, you must be at least over 18 years and details provided by you must be accurate. You will be solely responsible for your order and use of products from our site. Ensure that you keep your login details secure so that no one can misuse them.
  4. We are not responsible if information on this site is not accurate, complete or current. The material on this site is for general information. Any reliance on the material/products on this online pharmacy site is at your own risk.
  5. Information provided on this web site is for information purposes only and should not be used as a substitute for professional medical advice. It is designed to support and not replace the relationship between you and your healthcare providers. Make sure that you carefully read all packaging and labels of product prior to use.
  6. We have made every possible effort to display accurately colours and images of our products that appear on the store. We cannot guarantee that your computer monitor's display will be accurate and therefore do not provide a guarantee of the same.
  7. We do not warrant that quality of any products or material purchased by you will meet your expectations.
  8. Pharmacentric Limited and its directors or related companies shall not be liable for any losses or claims arising directly or indirectly from use of this website save as to liability for any damages claimed as a result of death or personal injury caused by the negligence of Pharmacentric Limited, its directors or employees.
  9. Any links on this website to other web sites are provided for your interest only and PharmacyOutlet.co.uk has no control over these sites and is neither responsible nor liable for their content nor do the links displayed serve as endorsement of any content shown on web sites from those links.
  10. Each of these terms are severable and distinct from the others and if at any time one or more term is or becomes invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining terms shall not be affected or impaired.
  11. Seek medical advice and consult a doctor before consuming/using any new product, particularly if you are already under any medical care.
  12. Seek medical advice and consult a doctor if you suspect any health problems while using any of the products.
  13. We do not warrant that results out of the products will be accurate or reliable.
  14. By placing an order, you are offering to purchase a product(s) and each order is subject to terms and conditions. All the orders you place are subject to availability and confirmation of the order price. Dispatch times may vary from product to product according to availability and subject to any delays resulting from postal delays or force majeure for which the online pharmacy will not be responsible.
  15. Certain content, products and services available via our store may include materials or services from third party.
  16. Once an order has been placed, our registered pharmacists who are members of the General Pharmaceutical Council process the order manually at the premises of PharmacyOutlet.co.uk.
  17. This website should be regarded as an invitation to treat. Any order placed by a customer is an offer to purchase, which PharmacyOutlet.co.uk  may accept or decline in its absolute discretion without having to give a reason. A confirmation email is notification that we have received your offer on our website. A contract is deemed to be made at the point of a sale invoice being issued by Pharmacentric Ltd following checking of orders by a pharmacist.
  18. We do not accept order outside the UK. 
  19. You will be charged as per the prices quoted for products you have selected for purchase at the time you place your order and checkout.
  20. These terms and conditions do not affect your statutory rights as a consumer.
  21. All offers on this site are subject to availability and whilst stocks last.
  22. No more than one discount offer code and/or voucher code may be used for a single order
  23. Your privacy is important to us. Please see our privacy policy for details of what information we collect and how we will use and protect it
  24. Cookies are small text file that we store on your device. Our website makes use of these cookies to distinguish you from other users of our website which enables maximum efficiency and service of our website. These cookies also provide us with information about how the website is used so that we can keep the online store up to date, relevant and error-free as possible and to maintain its functionality.

    In addition the following Terms and Conditions apply to users of the NHS Prescription Service

  25. All NHS Prescription Services provided by PharmacyOutlet.co.uk are provided on a "best endeavours" basis. Requests made electronically from this website will be forwarded to your doctor as soon as possible. Due to the range of third party networks and innovative technology used for this transmission we are unable to guarantee a time of arrival of the request at your Doctor's surgery or absolutely guarantee that it will arrive at all. You are responsible for determining and checking if this request has been received.
  26. PharmacyOutlet.co.uk will endeavour to ensure that all Prescription Only Medicines (POM) prices are correct on the website. In some cases the prices may vary due to manufacturer price increase, product availability and/or special order requirement. In such cases PharmacyOutlet.co.uk will contact you on receipt of the prescription to inform you of any price difference.
  27. We are legally only able to dispense medicines for you when we have received either an electronic prescription which has been digitally signed by a prescribing doctor or alternatively a conventional paper prescription signed in writing by a prescribing doctor. Prescriptions are issued entirely at the discretion of the prescriber. PharmacyOutlet.co.uk cannot guarantee that a request for a prescription made through the NHS Prescription Service will result in a prescription being issued by the prescriber.
  28. We are not responsible for failure of third party companies' inability to deliver medicines to the correct address or within any particular time or date. You are responsible for signing for packages containing medicines but any signature provided by third parties at the delivery address given by yourself will be deemed to be receipt of the medicines and fulfilment of PharmacyOutlet.co.uk obligations in dispensing that prescription.
  29. You are responsible for providing written evidence of current and valid exemption from payment or alternatively providing valid credit or debit card details which may be charged if you are not exempt from payment. We reserve the right to not deliver medicines to you if your exemption or payment details have expired or are invalid in any way. In such cases we will attempt to contact you in such instances to enable you to provide updated information to allow us to dispense the prescription.
  30. If your prescription medicines appear to be damaged or if the delivery appears to be wrong then please contact 03333 222400. We will make every effort to replace any damaged products.