Privacy Policy

PharmacyOutlet is the trading name for Pharmacentric Limited and is registered under the Data Protection Act in the United Kingdom. The information we collect about you is used to ensure you receive a personalised customer experience from the services you request from us. We have a firm commitment to protecting your privacy and all the information you provide us.

Please read this Privacy Policy carefully, by accessing our site and using our services, you acknowledge that you have read and agree to the terms of this Privacy Policy. If you do not agree to this Privacy Policy please do not use our site or services.

The Information PharmacyOutlet Collects About You
Certain personal information is collected from you when you buy goods or services from us in order to allow us to process and fulfil your orders and give you notification of your order status. This information may include your telephone number which enables us to contact you urgently if there is a problem with your order such as a manufacturer product recall.

We may ask for further information for customers ordering pharmacy only medicines to make sure that our pharmacists can check that the medicine is appropriate for you to use.This will mean collecting information about your health, including sensitive medical information.

We will need to know whether customers using our NHS Prescription service have to pay for NHS prescription items and if not (exempt from NHS charges) we need to know the reason for your exemption from payment. Additionally, we will collect information about your existing medical conditions and any prescription medication that are prescribed for you by your Doctor. We will use this information to look after your healthcare as best we can, and that may mean us contacting you in certain circumstances that are relevant to your on-going care, including sending you reminders about repeat prescriptions. We may also collect information about when you are next going to visit your doctor so we can help you to manage your repeat prescriptions.

How do we use it?
Occasionally we may use the information we collect from you to inform you of important changes to the functionality of our web site or send you PharmacyOutlet discount vouchers or promotions we think you will find useful. If you do not wish to receive any of this promotional information or material you may let us know at the point of registration or at any time thereafter by following the process in any promotional emails you receive from us

Will PharmacyOutlet disclose the information it collects to outside parties?
We categorically do not disclose any personal information to any other third party organisation.

We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal data from unauthorised access and disclosure. When transmitting your personal data for the purposes of completing a request made by you on our site, we will use commercially reasonable means to secure your personal data - providing they have in place network and technology safety protection to a reasonable commercial standard. Notwithstanding the foregoing, we assume no liability for interception, alteration or misuse of information transmitted over the internet

Your consent
Whilst using our website you consent to the collection and use of information you submit to PharmacyOutlet for the purposes described above. Any changes to our data protection policy will be posted on this page so that you are always aware of what information we collect, and how we use it.

Our website uses cookies to track basic visitor information to tailor our site to our visitors' needs. PharmacyOutlet does not share this information with third parties.

A cookie is a small text file placed on your computer by PharmacyOutlet when you visit certain parts of the website. This allows us to identify recurring visitors and to analyse their browsing habits within the website.

You can choose to enable or disable cookies in your web browser. By default, your browser will accept cookies, however this can be altered. For further details please consult the help menu in your browser. Disabling cookies may prevent you from using the full range of services available on the website.

You may delete cookies, however you may lose any information that enables you to access the website more quickly.

Changes to this privacy and cookie policy
We reserve the right to make changes to this policy from time to time and reserve the right to do so. Any changes to the policy will appear on this page, which you should check from time to time. By continuing to use the site you are deemed to accept changes to this policy.

Your right to view your health record
You have the right to ask for a copy of all the personal data we store about you. There may be a charge to have a printed copy of the information held about you. Your request must be made in writing to PharmacyOutlet. We are required to respond to your request within 40 days.

You will need to give adequate information in order for pharmacy staff to identify you (for example, full name, address and date of birth). You will be required to provide ID, for example a passport, full driving license or credit/debit card before any information is released to you.

 If you think any information we hold on you is inaccurate or incorrect, please let us know.

Contacting us
If you have any questions please feel free to contact us.